Shipping policy

Please note that our website currently ships to Australia and a limited number of other countries. Please contact us at admin@thexathletics.com.au to check whether your country is included in our shipping destinations, or for any international order enquiries, and we will respond as soon as possible.

Please allow 1-2 business days for processing at our fulfilment centre before your order is shipped. Orders placed after 12pm Friday AEST will start processing the following Monday.

Please check your address details are correct before finalising your order, and include the full business name if having your parcel delivered to a business location.

The X Athletics is not responsible for unforeseen delays with the courier companies we partner with, nor are we responsible for lost, stolen or damaged items once delivered. Once items have been scanned as delivered to the customer's address, it is up to the customer to claim any missing, stolen or damaged items with the appropriate courier.

Domestic orders are shipped via Australia Post. We offer standard post (3-5 business days from dispatch date) or express post (1-3 business days from dispatch date). All free shipping or promotional offers that include shipping are sent by standard post. All orders include a tracking notification delivered via email, so please make sure you enter the correct email address with your order.