Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thexathletics.com.au ("the Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This information is referred to as Device Information.

We collect Device Information using technologies such as:

  • Cookies – Small data files stored on your device that often include an anonymous unique identifier. For more information, visit www.allaboutcookies.org .
  • Log Files – Track actions occurring on the Site and collect information such as IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and timestamps.
  • Web Beacons, Tags & Pixels – Electronic files used to record information about how visitors browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information including:

  • Name
  • Billing Address
  • Shipping Address
  • Payment Information
  • Email Address
  • Phone Number

This information is referred to as Order Information.

How We Use Your Personal Information

We use the Order Information to:

  • Process and fulfill your orders.
  • Arrange shipping and provide invoices or confirmations.
  • Communicate with you regarding your order.
  • Screen orders for fraud and security purposes.
  • Send promotional emails or marketing communications where permitted by law or where you have provided consent.

We use Device Information to:

  • Detect and prevent fraud.
  • Improve website functionality and performance.
  • Analyze customer behavior and website usage.
  • Measure the effectiveness of marketing campaigns.

Sharing Your Personal Information

We share your information with trusted third-party service providers that help us operate our business.

We may also disclose your information where required by law or to protect our legal rights.

Behavioural Advertising

We may use your Personal Information to provide relevant advertising and marketing communications.

You can opt out through the following services:

Do Not Track

Please note that we do not alter our Site's data collection and use practices when we detect a "Do Not Track" signal from your browser.

Your Rights

If you are located in the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information.

We process your information to fulfill contracts with you, provide our services, and pursue our legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless and until you request that it be deleted, subject to legal obligations.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational reasons.

Minors

This Site is not intended for individuals under the age of 18 years.

Contact Us

If you have questions about this Privacy Policy or would like to make a complaint, please contact us:

Email: support@thexathletics.com.au

Mailing Address:
The X Athletics
Privacy Compliance Officer
19 Dean Street
Caringbah NSW 2229
Australia